Client Policies​

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Cancellations & No-Shows

We kindly ask for advance notice for cancellations or changes. Late cancellations or no-shows may be subject to a fee to respect our stylists’ time.

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Late Arrivals

Arriving late may require adjusting or rescheduling your service to ensure the best experience for all guests.

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Service Adjustments

If you have any concerns with your hair service, please contact us within one week of your appointment date. After the one-week adjustment window, any additional services or changes will be charged. This allows us to fairly allocate time and resources for all guests.